This question is from Princeton Review:
Measuring the productivity of service workers is a fairly simple matter, mathematically speaking. Simply divide the number of service operations they provide in a day by the amount of time worked in a day to arrive at a numerical representation of their productivity.
Which of the following us NOT an assumption made in the above argument?
(A) The no. of times a service worker accomplishes a task is the only behavior that should be taken into account when calculating productivity.
(B) Tracking the no. of service operations a service employee does in a given time period is an easy task.
(C) All the operations of a given service worker are of equal value, as far as calculating productivity is concerned.
(D) The quality with which an operation is carried out is irrelevant to the calculation of productivity.
(E) The no. of mistakes made in performing operations should not be considered when calculating a worker's productivity.
The answer is given as (B).
I am confused between answers A and B.
This what I thought while solving this question, though I chose the wrong answer (chose A).
If I consider Choice B as an assumption and apply the Negation rule on it, I would get the following:
Tracking the no. of service operations a service employee does in a given timeperiod is not an easy task.
If this is not an easy task, then will be difficult to calculate the productivity as the formula of the productivity is dependent on the no. of service operations carried out by a worker in a day.
Therefore, on negating choice B, the argument seems to fail.
So choice B should be an assumption.
If I consider choice A, it says that the "no. of times a service worker accomplishes a task" is the only behavior that should be taken into account when calculating productivity. But how can this be the only behavior to determine the productivity. I don't understand how does this qualify to be an assumption.