Hi,
I am an Indian female MBA aspirant. I am willing to study at any of the top 20 B schools. Kindly evaluate my profile and guide. The details are as mentioned below:
Age : 26 years
GMAT score : 700 (Q 50; V 41)
Total work experience : 2 years and 9 months
Oct'10 - Oct'12 ICICI Bank Limited (India's largest private sector bank with total assets of US$ 99 billion at March 31, 2013
Sales Manager - Loan against Gold
Key Deliverables
1. Responsible for assisting 21 branches & sales teams to implement integrated marketing communications.
2. Responsible for planning and conducting training programs for internal and external teams.
3. Responsible for handling DSA and sub DSA team to increase market penetration.
4. Responsible for arrangement of activities for engagement of customers both inside as well as outside the branch premises to increase customer loyalty and market penetration.
5. Responsible for executing process reviews for compilation of the product & process and conduct analysis for Error Tracking, Productivity tracking and MIS compilation.
6. Responsible for planning and arranging the review meetings and branch visits for team members on regular basis and handling the task of preparing performance reports and presentations.
Highlights:
1 Appointed appraisers for Gold Loan for all the 21 branches present in the Bikaner region within 1 month and 15 days.
2 Conducted Van campaigns and other marketing activities to promote the product.
3 In addition to the present responsibility of Gold Loan business, I have been given opportunity to handle Retail Gold and Life Insurance business for Bikaner region in October'11.
4 Secured 14th position in the country in the first-half of the financial year 2012-13 (H1 FY 13) both for book and for incremental targets’ achievement in gold loans.
5 Qualification of branches in different business contests which were launched from time to time in the organization.
6 Mentored the team and ensured they provide better customer service with lesser turnaround time in the disbursement of loan
Feb’10-Sep’10 ICICI Prudential Life Insurance Company Limited (Joint venture between ICICI Bank and Prudential plc, a leading international financial services group headquartered in the United Kingdom.
Ahmedabad, Gujarat Management Trainee (Sales)
Key Deliverables
1 Responsible for handling the customer queries and provided on-time resolution for customer satisfaction.
2 Responsible for working on the Agency Model and process for appointing financial advisors along with the initiatives which could be taken for their activation.
3 Responsible for implementing work processes to develop efficiency, manage organized events and functions and deal with customers at all levels.
Highlights:
1. Received a trophy for handling Sales Development Projects at zonal level.
2. Contribution towards improvement in the sales pitch of the telecallers at the call center of ICICI Prudential Life Insurance Company Limited located at Ahmedabad with more focus on the increase in the call conversion ratio along with fixation of appointment at the customer's place, customer need recognition and providing service to the existing customers. Highly regarded by the senior management of Direct Marketing division for the same.
Academia
2010 1-year Post Graduate Programme in Management and Insurance from Xavier Labour Relations Institute, Jamshedpur ( a renowned B-School in India) : CQPI or cumulative quality point index of 4.976 on a scale of 8
2004-2007 3-year B.Sc. Biotechnology (Integrated) from Tagore Biotech College, Jaipur, (University of Rajasthan) : 60%
2004 12th CBSE board : 62.6%
2002 10th CBSE board : 78%
Accolades
4 Awarded with 1st prize in Ignite-1 (Case Study Analysis & Presentation) at XLRI Jamshedpur.
5 Awarded with a certificate from Zonal Head, Rajasthan for good performance in Gold sales in the "Pure Gold Campaign" at ICICI Bank Limited in the year 2011.
I want to pursue MBA in either Human resources, strategy or consulting. Kindly guide me.
Thanks and regards,